Reliable Diamond Tool, Inc. (RDTI, ReDiToo) , values you and your company as customers and we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. Keeping your customer information secure is a top priority for all of us at Reliable Diamond Tool, Inc.. The provisions of this notice apply to former credit card customers as well as current credit card customers, unless we state otherwise.



As a Credit Card Customer, you may, from time to time, share personal or company information with us. We use that information to improve our services to you and for marketing and promotional purposes. Because the security of your personal or company information is very important to us, we restrict access to your non-public, personal information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that meet or exceed standards to guard your nonpublic personal or company information. We train our employees to properly handle such information.



We collect non-public, personal information about you and your company from the following sources:

  • Information we receive from you on applications or other forms, by telephone, by accessing our web page, or in person.
  • Information about your transactions with us, our affiliates, or with other retailers and financial institutions.
  • Information we receive about you from consumer or other credit reporting agencies.



We do not disclose any non-public personal or company information about our credit card customers or former credit card customers to anyone, except as permitted by law, in order to provide you with access to products and services and to service your account effectively. We are permitted under law to share financial information about you with non-affiliated third parties in certain other circumstances (such as companies that process our financial products and services, companies that maintain and safeguard our account information, debt collectors in connection with the sale of all or part of one of our businesses and, if necessary, to respond to legal subpoenas and other legal process).


Innovative Concrete Solutions Awards

Innovative Concrete Solutions Awards



"I have been in the surface prep business for nearly 20 years now.  I have dealt with all kinds of salesmen and companies that promise everything.  After meeting Jon at the World of Concrete back in 2005 or 6 I started buying grinding wheels and plugs from him.  Since then if Jon says it will remove a material at 1,000sqft an hour it will do better.  If he says it will last 10,000sqft it will do better.  Jon will tell you what he thinks and you can bid a job closer because of his word.  His attitude towards his work is what everyone should be.  He says his products are the best and can back it up.  Not like most salesman I have dealt with.  It is a pleasure to deal with Reliable Diamond Tool.  He might not be the cheapest but with the superior products he offers they do not have to be.  Time is money and time spent with Reliable Diamond Tool is well spent. "

- TC, Massachusetts